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Your Questions, Answered

  • Accounts
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  • How do I register on Coursefx?

    Simply visit our website, click on the “Register” or "Start Trading" button, and follow the registration process. Through these steps, you will be guided to create your trading account.

  • How long does it take to verify my accounts kyc?

    Accounts are usually verified within a few hours of the appropriate documents being received. Please contact the support team if you would like an update on the progress of your account.

  • Can the trading account be closed/deleted?

    You can not close or delete accounts at coursefx. if an accounts is inactive more than 3 months there would be a fee that would be charge for keeping the accounts balance, this fee be will deducted from trading account funds.

  • Are trading conditions the same on my demo and live account?

    Yes, the trading conditions are the same. However, please note that demo accounts operate in a simulated environment which means that no slippage occurs whereas price updates might differ from live accounts

  • Can I change the balance of my demo account?

    Yes. Simply send an email with your demo account number and decided balance to our Support team.

  • Can I reset my demo account balance?

    You can always modify your demo account balance for MT5 and Coursefx in your Client Area.

  • Can I change the settings of my demo account?

    Yes. Simply send an email with your demo account number and decided changes to our Support team.

  • How do I open a Coursefx Trader account?

    You can open an account in the Client Area, efficiently and securely.

  • I forgot my MetaTrader account password. What do I do?

    You can change the password of your MetaTrader 5 account inside the secure Client Area. For further assistance, please contact our Client Support team.

  • What are the requirements to register for a Client Area?

    To register for an individual Client Area, a Proof of Identity (POI) documents is needed.

  • How do I deposit funds to my account?

    You can make a deposit inside your Client Area using a funding option that suits you best. There are no fees on deposits.

  • Are there any fees for withdrawals in cryptocurrencies?

    Coursefx does not charge any fees for transfers to and from Coursefx Wallets for Crypto deposits/withdrawals.

  • Can I withdraw via a different payment method from the one I used to deposit?

    Coursefx’s policy is to process withdrawals via the same method that you used to deposit.

  • Do you have any charges on deposits and withdrawals?

    No, Coursefx has a zero fees policy on deposits and withdrawals.

  • How do I deposit funds to my account?

    You can make a deposit inside your Client Area using a funding option that suits you best. There are no fees on deposits.

  • How do I withdraw funds from my account?

    Log in to your Client Area and fill in the respective withdrawal form. There are no fees on withdrawals.

  • How fast do you process my withdrawals?

    We process all withdrawal requests within 1-2 hours.

  • What is the minimum deposit?

    The minimum deposit for all account types is $25.

  • When are swaps charged at a triple rate for currency pairs and metals?

    Triple swap charges apply for positions on FX pairs, Silver and Gold that are held overnight on Wednesday. For the rest of the instruments, triple swap charges apply for positions that are held overnight on Friday. This is a standard practice in the forex industry. These swaps cover the interest for Saturday and Sunday when the markets are closed. All swaps are calculated based on the quote currency.

  • Where can I check the SWAP rates?

    We update the swaps based on the rates given to us by our counterparties and we recommend checking the swap rates on a regular basis within the MetaTrader platform. You can also check the swap rates by logging into the MetaTrader trading platform and select: View > Symbols > Select instrument > Properties There are two types of positions: buy and sell. You must look at the Financing long for swaps for buy positions and at the Financing short for swaps for sell positions. Swaps are charged at 00:00 platform time.

  • What are the minimum and maximum account leverage you offer?

    The minimum leverage is 1:1. The maximum and default leverage is 1:500

  • What are the minimum and maximum position sizes?

    The minimum trade size is 0.01 lot and the maximum trade size is 100 lots. The maximum amount of orders you can open on a MetaTrader account is 200.

  • What is slippage?

    Sometimes, the market may move so quickly that the price you selected may have changed within milliseconds before execution. This is known as slippage. Slippage may be positive or negative, depending on several factors.

  • Where is Coursefx regulated?

    Coursefx is a trading name of Coursefx Ltd, which is regulated by the Financial Authority of the Comoros Union and MWALI.

  • Will my funds be protected at Coursfx?

    Coursefx Ltd is regulated as The Financial Authority of the Comoros Union, known for its stringent regulatory framework, which means that your funds are held in segregated accounts to protect your assets.